Case Study

Kompanion vs Atlassian Confluence

How a software company stopped forcing a documentation wiki to be an intranet - and gave non-engineers a home too.

Company profile

Industry
Software development
Employees
120
Previous platform
Atlassian Confluence
Migration time
2 weeks

The challenge

Confluence worked well for engineering documentation but was pressed into service as the company intranet. Non-technical staff found page trees confusing, people data lived in an HR tool nobody synced, leave requests ran through Jira Service Management tickets that HR hated, and company news got buried between API docs. New hires couldn't tell which of the 40 spaces mattered.

Why they switched

  • Confluence is a wiki, not an intranet - people, leave, events and helpdesk needed three more Atlassian products to approximate.
  • Non-engineering staff (sales, support, back office) avoided the tool entirely.
  • The company kept Confluence for technical docs and moved everything people-related to Kompanion - each tool now does what it's good at.
  • Kompanion's org chart, directory and time off replaced a manual HR spreadsheet stack.

Side-by-side comparison

Criteria Kompanion Atlassian Confluence
Primary purpose Company intranet & people platform Technical documentation wiki
People directory & org chart Built in, interactive Manual pages or paid add-ons
Time off management Built in with balances & approvals Not available (needs Jira SM or HR tool)
Ease of use for non-technical staff Consumer-grade UI, minutes to learn Page trees and macros confuse casual users
Company news & announcements Targeted, with read tracking Blog posts easily lost among docs
Team chat Built in Not available
Mobile apps Native, push notifications, all features App focused on page reading/editing
Pricing at 120 users $599/month flat (Business) Per-user, grows with headcount + add-ons

Results after switching

100%of staff onboarded, including non-technical teams
2 weeksmigration, run in parallel with zero downtime
4 toolsreplaced by one platform
“Engineers kept the wiki they love, and everyone else finally got a platform that wasn't built for engineers. Leave requests alone saved HR a day per week.”
- Head of People, software company (120 employees)

Company details are anonymized. Competitor information is based on publicly available data at the time of writing and typical customer feedback; features and pricing may have changed. All trademarks belong to their respective owners.

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