Case Study

Kompanion vs Personio

How a hospitality group with staff in four countries chose an intranet with HR inside, over an HR system with no intranet.

Company profile

Industry
Hospitality (hotels & restaurants)
Employees
200
Previous platform
Personio (evaluated), paper + spreadsheets (actual)
Migration time
4 weeks

The challenge

The group's workforce spans four countries and six languages, most without a company email address. They evaluated Personio for HR digitization and liked its HR depth - but it solved nothing about daily communication: shift announcements, maintenance requests, event coordination and reaching housekeeping staff on their phones. Buying Personio would still leave communication on notice boards and personal messengers.

Why they switched

  • Kompanion covered the HR core they needed (records, leave, documents) plus the intranet they were missing (news, chat, helpdesk, events).
  • 8 languages with per-user language choice - including RTL Arabic for part of the staff - was decisive for a multinational workforce.
  • Native mobile apps with push notifications reach staff without company email addresses.
  • Maintenance and facilities requests became helpdesk tickets, replacing paper forms at reception desks.

Side-by-side comparison

Criteria Kompanion Personio
Core HR (records, leave, documents) Built in Built in (strong, deeper payroll features)
Company intranet & news Built in, targeted by location/team Not an intranet
Team chat Built in Not included
Helpdesk (maintenance, IT, facilities) Built in Not included
Languages 8 languages incl. RTL, per-user choice Multiple languages, HR-focused UI
Deskless workforce reach Native apps + push, no email needed Primarily desktop HR workflows
Events & on-call schedules Built in Not included
Custom development for customer requests Included in our model Standardized product

Results after switching

6languages actively used by staff
78%of deskless staff active weekly via mobile
0paper request forms left at reception desks
“Our receptionists, housekeepers and kitchen staff all use the same app in their own language. No HR system we evaluated could say that.”
- Group HR Director, hospitality group (200 employees, 4 countries)

Company details are anonymized. Competitor information is based on publicly available data at the time of writing and typical customer feedback; features and pricing may have changed. All trademarks belong to their respective owners.

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